Frequently Asked Questions

Palestinian Pride is a jewelry brand that creates meaningful pieces inspired by Islamic heritage, culture, and faith. Each design is meant to reflect purpose and identity, and to stand as a reminder worn close to the heart.

The brand emphasizes faith, resilience, and unity, aiming to spark awareness and connection to roots and purpose. Many pieces are also intended as symbols of cultural remembrance and solidarity. Our jewelry pieces are inspired representations and not exact or complete replications of any religious text. The design is meant to symbolize faith, protection, and connection, rather than to serve as a full or literal transcription of the verse.

We offer a mix of titanium, and stainless gold-plated bracelets, necklaces, earrings, rings, bundles, and special collections (including Palestine-inspired pieces).

Yes. Many pieces are created with spiritual or cultural symbolism in mind, for example, reminders of faith or connection to heritage.

With every order, we donate meals to families in need in Palestine through a collaboration with ShareTheMeal. The donation is part of the brand’s mission to give back with each purchase.

The donation information and collab details are shared on the Donations page of the website. Customers can also view impact updates through official partner pages linked from the site: Share the Meal

You can browse products on the website, add them to your cart, then proceed through checkout where you fill in shipping details.

Shipping options and timeframes are displayed at checkout. If tracking is available, it should be provided after purchase. Orders are processed within 1–3 business days and usually arrive within 7–14 business days. Shipping is charged by the number of pieces in your order (see our Shipping Policy).

Tracking information is usually sent after dispatch. Contact support if you haven’t received tracking details after your order has been processed.

The site has a Return Policy page you can consult for details. You can find them here: RETURN POLICY

Follow the instructions on the RETURN POLICY page or contact customer support with your order number and request.

For any inquiries or concerns, you can reach out to hello@palestinianpride.com

Our team aims to respond within 24 hours.

Material specifics (stainless, titanium, gold-plated) are usually listed on each product page. We highly recommend to check individual product descriptions for details.

General guidance for metal jewelry care includes avoiding water or chemicals, storing pieces separately, and cleaning with a soft cloth. To help your jewelry stay beautiful and last for years, here are some simple care tips:

1. Avoid Contact with Chemicals: Perfumes, lotions, and cleaning products can affect the finish of your jewelry. Apply these before putting on your pieces.
2. Store Properly: Keep your jewelry in a dry place, preferably in a soft pouch or jewelry box, to prevent scratches and tangling.
3. Clean Gently: Wipe your jewelry with a soft, dry cloth after each use to remove oils and dust. Avoid harsh cleaning solutions.
4. Handle with Care: While your jewelry is designed to last, rough handling can damage delicate details.

By following these steps, your jewelry will stay stunning and continue to tell its story for many years.